Privacy Policy
Legal Transcription Services respects your privacy. This policy explains how legaltranscriptionservices.com handles information from quote requests, contact forms, file uploads, and site visits.
Who we are
Legal Transcription Services provides legal transcription services. We use secure upload for files and human transcription for requested work. Access to client information is limited to people who need it for the service or for necessary business support.
What we collect
- Information you provide through a quote form or contact form, such as your name, email address, phone number, matter details, deadline, and service preferences.
- Files and related information that you choose to upload for a quote or transcription.
- Basic technical and usage logs, such as an IP address, browser details, device details, pages viewed, and the time of a request.
How we use information
- To respond to questions and quote requests.
- To receive, transcribe, review, and return requested files.
- To communicate about scope, timing, billing, and service issues.
- To protect the site, prevent abuse, maintain records, and meet legal obligations.
How long we keep it
We keep information only as long as reasonably needed for the service, follow up, business records, dispute handling, and legal obligations. Files and messages may be kept while work is active and for a reasonable period afterward. When information is no longer needed, we delete it or securely dispose of it under our normal practices.
Sharing
We do not sell your personal information. We may share information with service providers that support hosting, email, file handling, site security, or related business operations. Those providers receive information only as needed for their role. We may also disclose information when required by law or when reasonably needed to protect people, property, or the site.
Security
We use secure upload, limited access, and reasonable administrative and technical practices to protect information. No method of sending or storing information can be promised to be completely secure. Our homepage states that our processes are CJIS and HIPAA compliant. This policy does not add a separate certification, guarantee, or promise about a particular security technology.
Cookies, Turnstile, and Cloudflare
The site uses WordPress and Contact Form 7 for site pages and forms. Cloudflare and Turnstile may help protect the site and check that a form request is not automated. These services may use cookies or similar technical information for security, site operation, and abuse prevention. We do not use this section to promise a complete list of cookies or the practices of those providers. Your browser may let you manage some cookie settings.
Your choices
You may ask what personal information we have about you, request a correction, or ask us to delete information when we are not required to keep it. You may also choose not to provide information, although we may be unable to answer a quote request or provide a service without information needed for that purpose. To make a request, contact us using the details below. We may need to verify the request.
Contact
Questions about this policy may be sent to info@legaltranscriptionservices.com or by phone at (888) 398 1098. Our hours are Monday through Friday, 8 a.m. to 5 p.m. Mountain Time.
Changes
We may update this policy when our practices or legal obligations change. The updated version will be posted on this page with a new effective date when appropriate.
Not legal advice
This policy is general information about our privacy practices. It is not legal advice. If you need advice about privacy law or your rights in a particular situation, consult a qualified attorney.